Privacy Policy

Privacy Policy

Effective Date: 1/1/2025

1. Introduction Moon River Pool Care respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our services.

2. Information We Collect We may collect the following types of personal information:

• Name, email address, phone number, and physical address
• Payment information (processed securely through third-party providers)
• Service history and customer preferences
• Any information voluntarily provided through contact forms or inquiries

3. How We Use Your InformationWe use your information for the following purposes:

• To schedule and provide cleaning and pool care services
• To send service-related communications, including appointment confirmations and follow-ups
• To process payments securely
• To improve customer experience and service quality
• To comply with legal obligations and protect against fraud

4. Data Sharing & Security

• We do not sell, rent, or trade your personal information to third parties.
• We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, scheduling software).
• We implement security measures to protect your data, including encryption and secure storage.

5. Your Choices & Rights

• You may request access, correction, or deletion of your personal data at any time.
• You can opt out of marketing communications by following the unsubscribe instructions in our emails.
• If you have concerns about how we handle your data, please contact us.

6. Cookies & Tracking TechnologiesOur website may use cookies and similar technologies to enhance user experience and analyze website performance. You can manage cookie settings through your browser.

7. Updates to This PolicyWe may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

8. Contact UsIf you have any questions about this Privacy Policy, please contact us:

• Moon River Pool Care – office@moonriverpools.com | (912) 244-3692